About Roseville Plumbing

Roseville Plumbing have 30 service vehicles complete with Satellite controlled computerised dispatching system providing prompt reliable 24 hour service to the Sydney metropolitan area.

In addition to having competent and qualified tradespersons attending to your needs the management capabilities and knowledge are very important in meeting clients needs.

At Roseville Plumbing we operate using a computerised job dispatching and communications system.

Jobs are entered into a compterised job management system where where we are able to monitor the status of each job. Jobs can be booked over a year in advance or scheduled weekly, monthly etc.

Scheduling of jobs permits our operations to dispatch the works to employees through a computerised terminal within their vehicles. Employees can then reply directly back to the office dispatching network.

Each vehicle is fitted with GPS dispatching system, 2 way radios and mobile phones to enable efficient communication.

Once again at Roseville plumbing we strive to keep ahead of technology to assist in running our company efficiently and at a level our larger clients come to expect.

Apart from the standard telephone and facsimiles devices within our office all staff have access to the Internet and e-mail via cable modem. This allows us to receive instant e-mails from our clients to attend any urgent requests that they may have. We also make use of the Internet by accessing our clients web sites if necessary.

Steve Garth  << Manager
Responsible for overall planning of individual projects to ensure that operations are conducted safely and in accordance with statutory requirements. Monitors the operations of the safety plan and recommends any necessary changes to be made. Provides advice, assistance and direction to supervisors to enable them to conduct operations in a safe and efficient manner.

Maintains regular contact with client personnel to ensure a safe working environment.

Responsible to ensure all subcontractors and suppliers have all necessary insurances and certificates of competency, and that all such are current Prepares work method statements to facilitate the removal or reduction of risks identified with the employees in the Risk Assessment.

Christine Rutherford  << Operations Manager
Co-ordinates and schedules work
Liases with customers as to status of jobs.
Co-ordinates the works to ensure they are carried out in a safe manner.
Responsible for ensuring that site safety plans and policies are adhered to, and that employee awareness is maintained through site inductions.
Implements and verifies preventative and corrective action.
Co-ordinates emergency situations on site.

Vince Mazzaferro  << Supervisor
Responsible for preparation of quotations.
Co-ordinates porjects and quoted works.
Co-ordinates emergency situations on site.
Supervision of tradespersons
Provision of specialist advice
Liases with customers.

Charlie Grima  << Supervisor
Responsible for preparation of quotations.
Co-ordinates porjects and quoted works.
Co-ordinates emergency situations on site.
Supervision of tradespersons
Provision of specialist advice
Liases with customers